一、正面鼓勵：及時肯定具體行為
Positive Encouragement: Timely Acknowledgment of Specific Actions
日常稱讚
「今天地板擦得特別乾淨，光腳踩著都舒服，謝謝你這麼用心！」
"The floor is spotless today – it feels so comfortable to walk on bare feet. Thank you for putting in so much care!"
「寶寶今天主動說喜歡你做的飯菜，你調味的確很厲害！」
"The baby said today that they love your cooking – you really have a talent for seasoning!"
進步表揚
「最近衣物分類越來越清楚了，深色和淺色再也沒混洗過，這個改進很棒！」
"You've been sorting clothes much more carefully recently – no more mixing dark and light colors. Great improvement!"
二、問題糾正：具體、客觀、非責備
Problem Correction: Specific, Objective, and Non-Blaming
清潔 / 任務類
「廚房水槽邊還有一點殘渣，下次可以用海綿再擦一遍，這樣更乾淨哦。」
"There's a bit of residue by the kitchen sink. Next time, could you give it a quick scrub with the sponge to make it extra clean?"
「襪子記得單獨用洗衣袋洗，避免勾壞，麻煩你下次注意啦。」
"Please remember to wash socks in a laundry bag separately to avoid snagging. Thanks for paying attention to this next time!"
溝通 / 紀律類
「以後如果需要請假，麻煩提前一天告訴我，這樣我好安排替手，謝謝體諒。」
"If you need to take leave in the future, could you please let me know one day in advance? That way, I can arrange coverage. Thank you for your understanding."
三、定期總結：週 / 月會談實用表達
Regular Feedback: Practical Expressions for Weekly/Monthly Meetings
整體肯定
「這個月家裡打掃得很整潔，飯菜也很合胃口，我們都覺得你做得很好。」
"The house has been kept very tidy this month, and the meals have been delicious. We all think you've done a great job."
「你照顧老人很有耐心，最近他心情明顯好多了，我們都很感謝你。」
"You've been very patient with the elderly family member – their mood has clearly improved recently. We're all grateful to you."
改進建議（搭配具體案例）
「有個小地方想和你商量：上週買菜時，雞蛋沒有單獨放在購物袋底層，到家後發現破了兩個。下次可以先買雞蛋，放在袋子角落輕拿輕放，避免擠壓，好嗎？」
"Just a small suggestion: when grocery shopping last week, the eggs weren't placed at the bottom of the bag separately, and two were cracked when we got home. Next time, could you buy eggs first and place them gently in the corner of the bag to avoid crushing? Thanks!"
四、培訓指導：明確步驟 + 鼓勵嘗試
Training and Guidance: Clear Steps + Encouragement to Try
示範教學
「清蒸魚的關鍵是水開後蒸 8 分鐘，然後倒掉魚湯、鋪蔥絲、澆熱油。我們一起試一次，下次你就會啦！」
"The key to steamed fish is to steam it for 8 minutes after the water boils, then pour out the broth, lay scallion shreds on top, and pour hot oil over it. Let’s try it together – you’ll master it next time!"
「寶寶的過敏藥需要飯後半小時吃，記得用溫水送服，不要用牛奶哦。」
"The baby’s allergy medicine should be taken 30 minutes after meals. Please remember to give it with warm water, not milk."
鼓勵嘗新
「明天想試試新菜譜嗎？我買了食材，你按食譜做，做錯了也沒關係，我們一起嘗試！」
"Would you like to try a new recipe tomorrow? I’ve bought the ingredients. Just follow the recipe – don’t worry about mistakes, we’ll figure it out together!"
溝通關鍵原則
Key Communication Principles
多用「我」開頭：避免指責感，例如「我發現…」比「你總是…」更易接受。
Use "I" statements to avoid blame, e.g., "I noticed..." is more acceptable than "You always..."
結合肢體語言：微笑、點頭等動作可緩和語氣，讓反饋更溫和。
Combine with body language: Smiles, nods, etc., can soften the tone and make feedback gentler.
