logo
信息檢索:

新手雇主必藏✨外傭工作標準清單

新手雇主必藏✨外傭工作標準清單|清晰不踩雷

誰懂啊!僱外傭最怕「標準不清晰」😭 你以為的「乾淨」和她理解的差十萬八千里
整理了一份超詳細的外傭工作標準清單,覆蓋日常清潔、衣物護理、餐食準備等核心場景,直接列給外傭看,溝通省一半力!
💡 建議列印出來貼在廚房,或存到手機裡隨時對照

🧹 日常清潔標準(每日必做)

▫️ 客廳

  • 傢俱表面:無灰塵、無指紋,用乾濕分離抹布擦拭(乾布除尘,微湿布提亮)

  • 地板:無雜物、無污漬,掃地後吸塵,最後濕拖(木地板用專用清潔劑,避免積水)

  • 雜物整理:沙發靠墊擺放整齊,茶幾無多餘雜物,遙控器、雜誌歸位

  • 垃圾處理:分類丟棄,垃圾桶套好垃圾袋,每日清空,桶身擦拭乾淨

▫️ 廚房(重中之重!)

  • 檯面:飯後即清,無油污、無食物殘渣,廚具歸位整齊

  • 水槽:無食物殘渣、無異味,濾網每日清理,水槽周邊無水漬

  • 油煙機:表面無油漬,濾油網每週深度清潔1次(無油垢堆積)

  • 廚具:洗淨後擦乾歸位,鍋底無焦黑(定期用去焦劑清理),餐具無水漬、無油膩

  • 地面:無油污、無积水,用除油清潔劑拖淨,角落無雜物堆積

▫️ 衛生間

  • 馬桶:內壁無黃垢、無異味,馬桶蓋、馬桶圈擦拭乾淨,外側無污漬

  • 洗手台:鏡面無水霧、無指紋,檯面無雜物、無水漬,洗臉用品擺放整齊

  • 淋浴區:牆壁、地磚無霉斑、無皂垢,排水口無毛髮堵塞,浴簾掛整齊

  • 地面:防滑墊鋪平整,地面無积水、無異味,每日消毒1次

  • 毛巾:分類掛放(主人/客人/自身區分),每日晾曬,定期更換清洗

▫️ 臥室(每日簡清,每周深清)

  • 每日:床鋪整理平整,枕頭擺放整齊,地面無雜物,垃圾清空

  • 每周:更換床品(被套、床單、枕套),衣櫃淺層整理(衣物掛放整齊,無雜物堆積),窗臺、床底除尘

👕 衣物護理標準

  • 分類清洗:深色/淺色/白色分開洗,內衣褲單獨洗,羊毛、真絲等精緻面料單獨手洗或用柔軟模式

  • 預處理:頑固汙漬(油污、果汁、血漬)先塗清潔劑浸泡,再進行清洗

  • 晾曬:衣物整平後晾曬(避免拉扯變形),深色翻面晾(防止褪色),內衣、襪子分開晾

  • 摺疊/掛放:外套、襯衫掛放(衣架統一方向),T恤、褲子摺疊整齊入櫃,襪子成對摺疊,內衣按類歸位

  • 熨燙:需要熨燙的衣物(襯衫、西褲)按面料調節溫度,無皺褶、無燙痕

🍳 餐食準備標準

  • 食材處理:新鮮食材先清洗再切配,生熟分開(刀具、砧板區分),避免交叉污染

  • 口味把控:按雇主偏好調味(少鹽/不辣/少油等),菜餚熟度適中(肉類無血絲,蔬菜保持脆嫩)

  • 份量控制:按家庭人數準備,避免浪費,剩菜及時冷藏(2小時內),下次食用前加熱透徹

  • 廚房清理:烹飪過程中保持檯面整潔,用完的廚具及時清洗,飯後徹底清理廚房(參照廚房清潔標準)

👶 育兒/👵 照護額外標準(如有需求)

  • 育兒:按時餵奶/吃飯,餐具消毒,換尿布及時(更換前後洗手),陪玩時不離開視線,玩具每日消毒

  • 照護老人:按時提醒吃藥,餐食軟硬適中,協助洗漱、起身(動作輕緩),定期陪伴散步,記錄身體狀況

📌 雇主必知的溝通小技巧

  1. 標準說明:第一次帶外傭逐項示範,比如「這樣擦馬桶才乾淨」「這件衣服要手洗」,避免口頭模糊表達

  2. 及時反饋:做得好的地方及時誇獎(比如「今天廚房擦得超乾淨!」),不達標的地方具體指出,不要責罵

  3. 靈活調整:每週花10分鐘溝通,根據家庭需求調整工作重點(比如周末客人多,提前準備清潔)

⚠️ 注意事項

1. 工作時間:遵循當地勞工法,每日工作不超8小時,每周至少休息1天,法定節假日安排休假或支付加班費2. 安全第一:不要求外傭從事危險工作(比如高空擦窗無防護),電器使用先示範,避免操作不當引發危險3. 尊重邊界:不隨意搜查外傭私人物品,給予合理私人空間


🧹 Daily Cleaning Standards (Must Do Daily)

▫️ Living Room

  • 傢俱表面:無灰塵、無指紋,用乾濕分離抹布擦拭(乾布除尘,微湿布提亮)

  • 地板:無雜物、無污漬,掃地後吸塵,最後濕拖(木地板用專用清潔劑,避免積水)

  • 雜物整理:沙發靠墊擺放整齊,茶幾無多餘雜物,遙控器、雜誌歸位

  • 垃圾處理:分類丟棄,垃圾桶套好垃圾袋,每日清空,桶身擦拭乾淨

  • Furniture Surfaces: Dust-free, fingerprint-free; wipe with separate dry and wet rags (dry rag for dust, slightly damp rag for polishing).

  • Floors: Debris-free, stain-free; sweep first, then vacuum, and finally wet mop (use special cleaner for wooden floors, avoid standing water).

  • Clutter Organization: Arrange sofa cushions neatly; no extra clutter on the coffee table; put remote controls and magazines back in place.

  • Garbage Disposal: Sort and discard; line trash cans with bags; empty daily and wipe the can body clean.

▫️ Kitchen (Top Priority!)

  • Countertops: Clean immediately after meals; oil-free, food residue-free; put kitchen utensils back in place neatly.

  • Sink: Food residue-free, odor-free; clean the filter daily; no water stains around the sink.

  • Range Hood: Surface oil-free; deep clean the oil filter once a week (no oil buildup).

  • Kitchen Utensils: Clean, dry, and put away; no black scorch marks on pot bottoms (use descaling agent regularly); tableware water-free, grease-free.

  • Floors: Oil-free, standing water-free; mop clean with degreasing cleaner; no clutter buildup in corners.

▫️ Bathroom

  • Toilet: Inner wall free of yellow stains and odors; toilet seat and lid wiped clean; no stains on the outside.

  • Washbasin: Mirror fog-free, fingerprint-free; countertop clutter-free, water stain-free; arrange facial products neatly.

  • Shower Area: Walls and floor tiles mold-free, soap scum-free; drain hair-free; hang shower curtain neatly.

  • Floors: Non-slip mat laid flat; floor water-free, odor-free; disinfect once daily.

  • Towels: Hang separately (distinguish between employer/guest/helper's); air dry daily; replace and wash regularly.

▫️ Bedroom (Quick Clean Daily, Deep Clean Weekly)

  • Daily: Make the bed neatly; arrange pillows properly; floor debris-free; empty garbage.

  • Weekly: Change bedding (duvet cover, bed sheet, pillowcase); shallow organize the wardrobe (hang clothes neatly, no clutter buildup); dust windowsills and under the bed.

👕 Laundry Care Standards

  • Sorting for Washing: Separate dark/light/white clothes; wash undergarments separately; hand wash or use gentle mode for delicate fabrics like wool and silk.

  • Pretreatment: Apply detergent and soak stubborn stains (oil, fruit juice, blood stains) before washing.

  • Drying: Smooth clothes before hanging to dry (avoid stretching and deformation); turn dark clothes inside out to dry (prevent fading); hang undergarments and socks separately.

  • Folding/Hanging: Hang coats and shirts (hangers in the same direction); fold T-shirts and pants neatly into the wardrobe; fold socks in pairs; sort and put undergarments in place.

  • Ironing: Adjust temperature according to fabric for clothes that need ironing (shirts, trousers); wrinkle-free, scorch mark-free.

🍳 Meal Preparation Standards

  • Ingredient Handling: Wash fresh ingredients first, then chop; separate raw and cooked foods (distinguish knives and cutting boards) to avoid cross-contamination.

  • Taste Control: Season according to employer's preferences (low salt/no spicy/less oil, etc.); appropriate doneness (no blood in meat, crisp and tender vegetables).

  • Portion Control: Prepare according to the number of family members to avoid waste; refrigerate leftovers in time (within 2 hours); reheat thoroughly before next consumption.

  • Kitchen Cleaning: Keep countertops clean during cooking; wash utensils immediately after use; thoroughly clean the kitchen after meals (refer to kitchen cleaning standards).

👶 Childcare/👵 Elderly Care Additional Standards (If Needed)

  • Childcare: Feed milk/meals on time; disinfect tableware; change diapers promptly (wash hands before and after changing); never leave the child out of sight while playing; disinfect toys daily.

  • Elderly Care: Remind to take medicine on time; prepare soft and appropriate food; assist with washing and getting up (gentle movements); accompany for walks regularly; record physical conditions.

📌 Communication Tips for Employers

  1. Explain Standards: Demonstrate each item to the helper for the first time, e.g., "This is how to clean the toilet thoroughly" "This piece of clothing needs hand washing"; avoid vague verbal expressions.

  2. Timely Feedback: Praise promptly when she does well (e.g., "The kitchen is super clean today!"), point out specific issues when standards are not met, and do not scold.

  3. Flexible Adjustment: Spend 10 minutes communicating weekly; adjust work priorities according to family needs (e.g., prepare cleaning in advance if there are many guests on weekends).

⚠️ Notes


1. Working Hours: Comply with local labor laws; daily work shall not exceed 8 hours; at least 1 day off per week; arrange leave or pay overtime for statutory holidays. 2. Safety First: Do not require the helper to perform dangerous work (e.g., cleaning high windows without protection); demonstrate electrical appliance use first to avoid hazards from improper operation. 3. Respect Boundaries: Do not randomly search the helper's personal belongings; provide reasonable personal space.
本網頁所提供資料僅作參考用途,若因錯漏而引致任何不便或損失,澳門BOSS人力概不負責。
© 2026 澳門BOSS人力 版權所有
即時諮詢
首頁
工人庫
培訓課程
聯系方式