Mobile phones may be the main medium for foreign domestic helpers to obtain spiritual comfort and kill time. Foreign domestic helpers come to work in Hong Kong far away from home. There are mainly the following reasons for them to frequently use mobile phones:
I. Reasons for maids to use mobile phones
Communicate with relatives and friends to meet emotional needs.
Play mobile phone game apps to kill time.
Learn the latest government news and news from hometown from mobile phones.
Obtain more cooking methods of dishes through mobile phones.
Express life feelings and life diaries on social platforms through mobile phones.
Many times, when employers find domestic helpers using mobile phones, they will immediately stop and scold them. However, this is likely to backfire. After being scolded, the maid will be affected emotionally and feel resentful, which in turn will affect the employment relationship.
In fact, the biggest problem between the two parties is likely to be only due to insufficient communication. As long as the following tips from BOSS Human Resources in Macau are followed, the conflicts between the two parties can be properly resolved:
II. Tips from BOSS Human Resources in Macau
Avoid immediately stopping and scolding the maid. Instead, find out the reason for the maid's use of mobile phone afterwards and then give advice.
Set up work rules and post them in a conspicuous place to ensure that the maid is willing to abide by all reasonable rules in the rules.
Remind foreign domestic helpers that they can use mobile phones during rest time or meal time. At other working times, they should not play with mobile phones unless it is for work or in an emergency.
Provide foreign domestic helpers with mobile phones only for work purposes. If any application needs to be installed on the mobile phone, it should be approved by the employer first.
Let foreign domestic helpers understand that the mobile phone provided by the employer is only for work purposes. If foreign domestic helpers have their own mobile phones, rules should be established to place the mobile phone in a safe place during working hours.
