Since foreign domestic helpers work and rest at the employer's home, proper work arrangements are extremely important. Communicating more with foreign domestic helpers can help them understand the employer's work requirements and family needs, and help them complete their work efficiently.
Cartoon picture of Filipino domestic helper cleaning the sofa.
Tips from BOSS Human Resources in Macau:
Inform the foreign domestic helper of the placement of household items and the usage methods of tools and electrical appliances.
With numerous household chores, set priorities for household chores according to family needs and make a work schedule to ensure that the foreign domestic helper has sufficient time to handle household chores and rest.
Even if the foreign domestic helper has work experience, they may not be familiar with all household chores. The work requirements should be clearly explained and appropriate guidance should be provided.
When guiding the foreign domestic helper's work, be patient. You can post reminders at home or encourage the foreign domestic helper to take notes.
Strengthen communication with family members to avoid making different requests to the foreign domestic helper and making them at a loss.
If the foreign domestic helper takes care of infants and young children, the elderly, or people with disabilities, provide clear guidelines, explain the work procedures, family preferences and precautions, and demonstrate in person if necessary; encourage the cared-for people to communicate with the foreign domestic helper.
Assist in taking care of children, explain the children's temperaments and habits and ways of getting along, and explain the role of the foreign domestic helper to the children to avoid the children yelling at the foreign domestic helper.
Acknowledge the foreign domestic helper when they perform well. If there is room for improvement, give hints, patient guidance or demonstrations. Feedback helps them understand the requirements.
When the foreign domestic helper makes a mistake, clearly inform and correct them. Do not beat or scold. When asking them to go out for shopping, give enough money. You can ask for a list of expenses or provide a receipt.
When asking to go out to pick up and drop off children or go shopping, inform about transportation arrangements and give enough transportation expenses.
BOSS Human Resources in Macau hopes that the above information can help employers understand the precautions for hiring Filipino or Indonesian domestic helpers for the first time.
