Since the development of the Internet, the ways for Macau citizens to know about foreign domestic helpers have become easier. For example, citizens can see relevant news or reports on social media or search engines and thus understand individual events. However, in order to pursue readers or audiences, some newspapers or media may tend to report more negative content and set up stereotyped headlines, resulting in many citizens having a worse impression of Filipino and Indonesian domestic helpers.
Recently, there was a report about an employer in Macau complaining that a foreign domestic helper stole tens of thousands of patacas in cash, making Macau employers sensitive to this topic. In fact, as long as foreign domestic helpers are recruited through professional and licensed intermediary companies, employers don't need to worry too much. Because professional intermediary companies will have a strict screening process to ensure the professionalism and integrity of domestic helpers. If cash or property is lost and foreign domestic helpers are immediately suspected, it is very likely to be just a misunderstanding in the end, but it will break the employment relationship between the two parties, which is really not worth the loss.
When there is a loss of money or property, don't do the following actions to avoid damaging the employment relationship:
1、Be preconceived and question the maid without evidence.
2、Call the police immediately and ask the police to investigate the maid.
3、When investigating the incident, record the whole process by aiming the mobile phone at the foreign domestic helper.
4、Upload the incident in the form of a diary to discussion forums or social media.
Reminders from BOSS Human Resources in Macau (financial management):
1、Don't store a large amount of cash at home. Even if you want to store it, it should be put in a safe.
2、Carry valuable property with you as much as possible and don't put it in the living room or in a conspicuous place. When needed, store it in a safe.
3、If the master bedroom needs to be thoroughly cleaned, it is best to do it when the employer and the foreign domestic helper are present at the same time. If the employer goes out, lock the door of the room.
4、Inform Filipino and Indonesian domestic helpers that a surveillance system will be installed at home.
If you don't know how to handle it, contact your employment intermediary center. Professional employment intermediary companies will understand the matter objectively and neutrally from a third-party perspective and then mediate.
